Privacy Policy

Last updated: September 2024

Prismlark Financial School ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Complete enquiry or registration forms
Subscribe to our communications
Enrol in our courses
Contact us directly

This information may include:

Name and contact details (email address, postal address)
Payment information for course fees
Information about the courses you are interested in
Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and general location data
Browser type and version
Pages visited and time spent on our website
Referring website address

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested information
To process course enrolments and payments
To deliver our educational services
To send administrative communications about your courses
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

Under UK data protection law, we must have a legal basis for processing your personal information. Our legal bases include:

Contract: Processing necessary to fulfil our contract with you (such as delivering courses you have enrolled in)
Legitimate interests: Processing necessary for our legitimate business interests (such as improving our services)
Consent: Where you have given consent (such as for marketing communications)
Legal obligation: Processing necessary to comply with the law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and business (such as payment processors)
Professional advisors (such as accountants and lawyers)
Regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal information
Right to rectification of inaccurate information
Right to erasure (in certain circumstances)
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our youth courses are designed for young people, and we collect information about child participants with parental or guardian consent. Parents and guardians have the right to review and request deletion of their child's personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Prismlark Financial School
47 Whitworth Street
Manchester M1 5WW
United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately.